n2ivr_inap
Alarms
The following 5 alarms may be generated by N2SIP Lua Application “n2ivr_inap”.
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Warning
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No alarms found that match search criteria.
n2sip/lua/svc/n2ivr_inap.lua
| SP-SR-10501 WARNING | Message | The SCP requested language ID [%d] is not known. Using default '%s'. |
Cause: SCP requested unknown language. Using default. |
%d = The unknown requested language ID. %s = The default language ID to use. |
Resolution: Check requested language ID matches language configuration. |
| SP-SR-10502 WARNING | Job | Cannot Expand INAP Script: INAP Error [%d] %s |
Cause: Failed to expand INAP script. |
%d = The error code. %s = The error result generated when trying to expand the INAP script. |
Resolution: Review the associated error result. |
| SP-SR-10503 WARNING | Internal | PA/PACUI playing failed: %s |
Cause: Announcement construction/playing encountered a problem. |
%s = The error message raised during announcement construction/playing. |
Resolution: Contact N-Squared Support. |
| SP-SR-10504 WARNING | Message | Failed to send AssistRequestInstructions: %s |
Cause: Sending failed for AssistRequestInstructions. |
%s = The reason for the send failure. |
Resolution: Check TCAP configuration and routing. |
| SP-SR-10505 WARNING | Message | Timeout waiting for PlayAnnouncement/PACUI from SCP ID = %s. |
Cause: Timeout waiting for PlayAnnouncement/PACUI from SCP. |
%s = The ID of the SCP from which we did not receive instructions. |
Resolution: Check TCAP configuration and routing. |
Statistics
The following 4 statistics may be generated by N2SIP Lua Application “n2ivr_inap”.
No statistics found that match search criteria.
n2sip/lua/svc/n2ivr_inap.lua
| inap.complete | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | INAP interactions completed successfully. | ||
| Tags: | input |
user |
PACUI interactions where the user entered digits. | none |
PACUI interactions where the user did not enter any digits. |
type |
pa |
Interactions using Play Announcement. | pacui |
Interactions using Prompt and Collect User Information. |
| inap.complete.error | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | INAP interactions not completed successfully. | ||
| Tags: | type |
pa |
Interactions using Play Announcement. | pacui |
Interactions using Prompt and Collect User Information. |
| inap.message | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | INAP messages sent or received. | ||
| Tags: | type |
ari |
Assist Request Instructions messages sent. | pa |
Play Announcement messages received. | pacui |
Prompt and Collect User Information messages received. |
| inap.message.error | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | INAP messages not processed successfully. | ||
| Tags: | type |
pa |
Play Announcement messages not processed successfully. | pacui |
Prompt and Collect User Information messages not processed successfully. |