cug_svc
Alarms
The following 20 alarms may be generated by N2CUG Lua Application “cug_svc”.
No alarms found that match search criteria.
| CG-LB-10000 WARNING | Job | Error querying database: %s |
Cause: CUG lookups that experienced an error querying the database. |
%s = The error message from the database query attempt. |
Resolution: Ensure database is available and CUG database configuration is correct. |
| CG-LB-10001 WARNING | Job | Null response from querying database. |
Cause: CUG lookups that received no response when querying the database. | - |
Resolution: Ensure database is available and CUG database configuration is correct. |
| CG-LB-10002 WARNING | Job | Empty response from querying database. |
Cause: CUG lookups that received an empty response when querying the database. | - |
Resolution: Ensure database is available and CUG database configuration is correct. |
| CG-SV-10000 WARNING | Job | Error performing protocol-specific setup: %s |
Cause: CUG service processing experienced an error at protocol-specific setup. The call will undergo error handling. |
%s = The error message from the protocol handler. |
Resolution: Contact N-Squared support. |
| CG-SV-10001 WARNING | Job | Error reading CUG action rule configuration: %s |
Cause: CUG service processing experienced an error reading action rules. The call will undergo error handling. |
%s = The error message from the configuration parser. |
Resolution: Review the error message and ensure configuration is valid. |
| CG-SV-10002 WARNING | Job | Error reading CUG selectors: %s |
Cause: CUG service processing experienced an error at selector read. The call will undergo error handling. |
%s = The error message from the selector parser. |
Resolution: Review the error message and ensure selectors are valid. |
| CG-SV-10003 WARNING | Job | Error setting variable values at initialisation: %s |
Cause: CUG service processing experienced an error setting variable values at initialisation. The call will undergo error handling. |
%s = The error message from the variable configuration parser. |
Resolution: Review the error message and update variable configuration accordingly. |
| CG-SV-10004 WARNING | Job | No matching CUG selector rule found. |
Cause: CUG service processing was unable to find a matching configuration selector rule. The call will undergo error handling. | - |
Resolution: Review the error message and update selector configuration accordingly. |
| CG-SV-10005 WARNING | Configuration | Invalid variable '%s' referenced in CUG cache configuration. |
Cause: An invalid variable was defined in the CUG cache configuration. The call will undergo error handling. |
%s = The invalid configured variable name. |
Resolution: Ensure CUG cache variables are valid. |
| CG-SV-10007 WARNING | Job | Error performing CUG lookup: %s |
Cause: CUG service processing experienced an error during CUG lookup. The call will undergo error handling. |
%s = The error message from the CUG lookup. |
Resolution: Contact N-Squared support. |
| CG-SV-10008 WARNING | Job | Error setting variable values at rerun: %s |
Cause: CUG service processing experienced an error setting variable values at rerun after lookup. The call will undergo error handling. |
%s = The error message from the variable processor. |
Resolution: Contact N-Squared support. |
| CG-SV-10009 WARNING | Job | Error reading CUG lookup rule configuration: %s |
Cause: CUG service processing experienced an error reading lookup rules. The call will undergo error handling. |
%s = The error message from the configuration parser. |
Resolution: Review the error message and ensure configuration is valid. |
| CG-SV-10010 WARNING | Job | Error determining CUG action: %s |
Cause: CUG service processing experienced an error determining the action rule to apply. The call will undergo error handling. |
%s = The error message from the CUG action rule determination. |
Resolution: Contact N-Squared support. |
| CG-SV-10011 WARNING | Job | No rule found for handling CUG service outcome '%s' in action rule configuration '%s'. |
Cause: No action rule was found during CUG service processing. The call will undergo error handling. |
%s = The CUG outcome. %s = The CUG configuration name. |
Resolution: Ensure all CUG outcome configuration has a fallback rule. |
| CG-SV-10012 WARNING | Job | Error performing CUG action: %s |
Cause: CUG service processing experienced an error processing an action. The call will undergo error handling. |
%s = The error message from the action handler. |
Resolution: Contact N-Squared support. |
| CG-SV-10013 WARNING | Job | Error reading CUG caches: %s |
Cause: CUG service processing experienced an error at cache read. The call will undergo error handling. |
%s = The error message from the cache parser. |
Resolution: Review the error message and ensure cache definitions are valid. |
| CG-SV-10014 WARNING | Configuration | Invalid CUG cache specification `%s` (invalid prefix). Skipping. |
Cause: CUG configuration specifies a cache definition with an invalid target prefix. The cache definition will be ignored. |
%s = The invalid cache definition. |
Resolution: Ensure cache target definitions are valid. |
| CG-SV-10015 WARNING | Configuration | Invalid CUG selector rules cache specification `%s` (trailing qualifiers). Ignoring trailing qualifiers. |
Cause: CUG configuration specifies a CUG selector cache definition with qualifiers. Qualifiers may not be used for CUG selector caches. The cache definition will be treated as if no qualifiers are present. |
%s = The invalid cache definition. |
Resolution: Ensure cache definitions are valid. Selector cache definitions may not contain qualifiers. |
| CG-SV-10016 WARNING | Configuration | Invalid CUG cache specification `%s` (trailing qualifiers). Ignoring trailing qualifiers. |
Cause: CUG configuration specifies a CUG cache definition with too many qualifiers. Extraneous qualifiers will be ignored. |
%s = The invalid cache definition. |
Resolution: Ensure cache definitions have the correct number of qualifiers. |
| CG-SV-10017 WARNING | Configuration | Invalid CUG variables cache specification `%s` (trailing qualifiers). Ignoring trailing qualifiers. |
Cause: CUG configuration specifies a CUG variables cache definition with too many qualifiers. Extraneous qualifiers will be ignored. |
%s = The invalid cache definition. |
Resolution: Ensure variables cache definitions have the correct number of qualifiers. |
Statistics
The following 30 statistics may be generated by N2CUG Lua Application “cug_svc”.
No statistics found that match search criteria.
| cug.match.none | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG queries that found no match. | ||
| cug.match.ok | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG queries that located a user. | ||
| Tags: | class |
actual |
CUG queries that found an actual match. | virtual |
CUG queries that found a virtual match. |
type |
single |
CUG queries that found a single-number match. | range |
CUG queries that found a number range match. | prefix |
CUG queries that found a number prefix match. |
| cug.query.error | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | Errors encountered when querying CUG database. | ||
| Tags: | reason |
unsent |
CUG queries unable to be sent to the database. | null |
CUG queries that received a null response from the database. | empty |
CUG queries that received an empty response from the database. |
| cug.query.ok | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | CUG responses received successfully. | ||
| cug.user.deny | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG users denied service based on CUG lookup results. | ||
| Tags: | detail |
white |
CUG users denied service due to a whitelist. | black |
CUG users denied service due to a blacklist. | orig |
CUG users denied service using an originating service. | term |
CUG users denied service using an terminating service. |
reason |
list |
CUG users denied service due to number lists. | off |
CUG users denied service due to off-net other party. | on |
CUG users denied service due to on-net other party. |
| cug.user.none | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG queries that returned no user. | ||
| cug.user.ok | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG queries that located a user. | ||
| Tags: | type |
single |
CUG queries that found a single-number user. | range |
CUG queries that found a number range user. | prefix |
CUG queries that found a number prefix user. |
| cug.scp.announcement | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG calls played an announcement. | ||
| cug.scp.connect | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG calls continued with INAP Connect. | ||
| cug.scp.continue | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG calls continued with INAP Continue. | ||
| cug.scp.divert | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG calls diverted. | ||
| cug.scp.fci | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | CUG calls where an FCI message was sent. | ||
| cug.scp.idp.invalid.called | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | InitialDP messages received for CUG processing with an invalid called party number. | ||
| cug.scp.idp.invalid.calling | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | InitialDP messages received for CUG processing with an invalid calling party number. | ||
| cug.scp.orig.match.xlate | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG actions that translated termination to the matched number. | ||
| cug.scp.release | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG calls released. | ||
| cug.scp.sci | Type: | Counter | Scope: | Message | OID: | - |
| Cause: | CUG calls where an SCI message was sent. | ||
| cug.scp.term.match.show_sc | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG actions that presented matched short-code digits during termination. | ||
| cug.action.error | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error processing an action. | ||
| cug.action.rule.error | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error determining the action rule to apply. | ||
| cug.action.rule.none | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that that was unable to find a rule. | ||
| cug.init.error.cache | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error at cache read. | ||
| cug.init.error.config.actions | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error reading action rules. | ||
| cug.init.error.config.lookup | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error reading lookup rules. | ||
| cug.init.error.selector | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error at selector read. | ||
| cug.lookup.error | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error during CUG lookup. | ||
| cug.lookup.error.variables | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error setting variable values at rerun after lookup. | ||
| cug.setup.config.none | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that could not find a matching configuration selector rule. | ||
| cug.setup.error.protocol | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error at protocol-specific setup. | ||
| cug.setup.error.variables | Type: | Counter | Scope: | Job | OID: | - |
| Cause: | CUG service processing that experienced an error setting variable values at initialisation. | ||